Tell us what you have and what you are trying to do. Case routing is free — we will tell you which case you are in and what it needs before you pay anything.
Business Hours: Monday–Friday 10:00–18:00, Saturday 10:00–14:00, Gulf Standard Time
Fastest route: the Free Case Finder. It takes a couple of minutes, tells you which case type you are in, and gives you the exact document list — at no cost.
So we can answer properly the first time, tell us:
Attach what you have. We would rather look at the actual document than guess from a description.
Quote your case reference in the subject line and we will pick it up from where it stands.
If something has gone wrong, write to [email protected] with your case reference. We respond to refund requests within 2 working days — see the Refund Policy.
We are an independent document-review and case-preparation service, not a government office. We cannot issue a title deed, approve an application or accelerate an authority’s processing time. What we can do is make sure your file is right before it goes in. See Scope & responsibilities.
Cendale Documents Clearing Services FZCO · Trade Licence 78065 (IFZA) · VAT Registration 105334659700003
Registered address: Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates. · +971 4 548 3201
Operational address: 2604, Aspect Tower, Al Mustaqbal Street, Business Bay, Dubai, United Arab Emirates. · +971 4 547 0055 · [email protected]
Processing time is set by the Dubai Land Department and varies by case. We confirm the current published service time for your route before anything is submitted. We do not guarantee an authority timeline.